Terms and Conditions

1.    Unless otherwise agreed in writing by Charistech Solution Ltd (the “Company”), the present Standard Terms and Conditions shall apply to all goods and/or services provided by the Company to any of its clients (the “Client”).

2. The Company shall use its best endeavours to provide services to the Client diligently and in good faith.

3. Unless otherwise agreed with the Client, quotations issued by the Company shall remain valid for a period of 7 days from the date of the quotation.

4. The Company shall use its best endeavours to deliver goods ordered by the Client Ex Stock or within 4 to 6 weeks of the date of the order. The Company shall not be liable for any delays caused by any events which are beyond its control or which amount to a force majeure (including cyclones and epidemics).

5. Orders placed and confirmed in writing by the Client cannot be cancelled. Without prejudice to the right of the Company to claim damages from the Client, the Client shall automatically forfeit any advance payment made in respect of orders which are cancelled.

6. All payments due to the Company shall be settled upon receipt of invoice issued by the Company or as otherwise agreed.

7. The warranty in respect of goods and services provided by the Company shall be as agreed in writing between the Company and the Client. In the absence of any such written agreement, the goods and services shall be deemed to have been accepted by the Client without warranty.

8. The Company and the Client shall treat all facts and information which are neither obvious nor generally accessible in the public domain confidentially. In case of doubt, facts and information shall be treated confidentially. The parties undertake to take all economically reasonable and technically and organizationally possible measures to ensure that confidential facts and information are effectively protected from access and knowledge by unauthorized parties. The confidentiality obligation described herein shall not apply to information (a) which is disclosed with the consent of the other party; (b) which is or falls in the public domain; (c) the disclosure of which is required by law.

9. The Company and the Client undertake to process all personal data in accordance with the Data Protection Act 2017. The manner in which the Company processed personal data is set out in its Privacy Notice.

10. The Company shall in no event be liable to the Client for any matter which amounts to a force majeure (including cyclones and epidemics).

11. The total liability of the Company towards the Client shall, under no circumstances, exceed the amount of fees or commissions which have been paid by the Client to the Company during the period of 12 months immediately preceding the event which gave rise to such liability.

12. The construction, performance and validity of these Standard Terms and Conditions and any matter related thereto shall in all respects be governed by the laws of Mauritius and the Courts of Mauritius shall have exclusive jurisdiction.