We get IT done right!

Remote Technical 
Support

Amidst COVID-19 pandemic, multiple organization structures has revolutionized and most of the working population is now working from home full-time.

This means that companies need reliable remote IT support  for their teams now more than ever. 

At CharisTech Solution Ltd, we provide technical remote assistance both to help your employees take the plunge and transitions smoothly into working remotely while at the same time, supporting your server maintenance, operating system support, and network management, all remotely. 

Why choose Remote IT Support

Secure, Reliable, Fast.

Remote technical support ensures that basic issues, such as configuration changes, troubleshooting errors, system failures, updates and patches, antivirus support, or installation are resolved fast and efficiently.

Remote IT Support on-demand, 24/7, ensures that your team stays productive and motivated as they are not stuck waiting for support.

Break-fix Model

Reactive approach

With the break-fix model, you will receive IT support for specific devices on a request basis and you will be charge on an hourly pay rate.

Managed IT Services

Proactive approach

In this model we will assumes the role of your in-house IT department by providing an ongoing service support for your backup, technical support, and proactive remote monitoring and maintenance. 
You will be billed on a monthly fee basis, and coverd by a Service Level Agreement (SLA)

Values & Features

Why choose us?

  1. Quality of Service.
  2. Skilled IT support professionals.
  3. Flexibility.
  4. Security.

Contact Us

17 Emile Pitot Street, Curepipe

+230 5441 7001

info@charistech.mu